I moved from Northern Virginia to Kodak using U-haul trailers and my Ford Ranger. After about the third trip the clutch overheated and I was left with the dilemma of where to get the clutch replaced. I also had a timeline to vacate my place in Virginia which gave me additional concerns. Since I was unfamiliar with the area and repair shops, I could envision many problems finding a reputable business. Fortunately my new neighbors recommended Chip's Transmissions. The service I received from your business was outstanding. Not only did you start working on my truck immediately, you also took the time to provide me with transportation from sevierville home and back to your shop. During the repair process you called and informed me of a clutch cylinder that also need replacing. When I picked the truck up you provided me with a written guarantee. You also provided me with information on how to extend the life of my new clutch. Some of your pointers were new to me and were really appreciated. In closing I would like to say; thank you for your service, customer awareness & "Will do attitude." This is hard to find in today's business world. I have and will continue to recommend your shop to my friends and acquaintances. Davie Bates, Kodak, TN

Enjoyed the opportunity to get a fixed appointment and that is worked. Also appreciated the mechanics discovering the need for a new air filter.

Thank you for the excellent service you provided us. We had come from Lexington, Kentucky down to Pigeon Forge, Tennessee for "Fall Break", and had some minor car trouble, my husband brought our car there, it was not our transmission but we needed a new thermostat, we took it to a Ford dealership there and they fixed it. Thank you for not charging us for your labor you spent of the car. When you are on a short vacation and away from home, you are depending on people to be honest, and I just knew it was going to cost us a fortune, I was wrong!! Thank you very much. Don & Engle Mullins, Sadieville

I was very satisfied with the work they did on my Cadillac. They were courteous, polite, and honest with me, and dependable. I will go back when I need service.

Just to let you know we made it back home from Pigeon Forge Tennessee without any problems. We sure appreciate all that you did at your Pigeon Forge Transmission shop, in getting our van back on the road for us so quickly. If ever you are close to Ocala stop by & see us! Thanks again! Ken & Connie Davis, Ocala, FL

Phil, You guys were great. I was in on 3-21-08 with transmission cooler lines leaking on Chevy Suburban. Your guy in the back and I'm sorry for not getting his name changed out two orings and got me back home which I can't thank you enough. If for some reason you or any of staff are ever in Huntsville, Al. and have car trouble please give me a call at Express Oil Change and Service Center. 1-256-535-0877 I'll be glade to help you with any thing I can. Thanks Again, Dwight Satterfield