
Share Auto Repair Testimonial
The Chip's Transmissions staff of transmission service & repair technicians and management realize that our auto repair customers are the most valued asset of our Sevierville auto repair shop. We are always happy to receive testimonials from shop customers and equally happy to share their feedback with you!
Aaron Case from Sevierville, TN
"Another place had priced me over $1600 to look at my truck. Chip's did the job with other repairs for under $900. With their honest and friendly service they have won me as a customer."
Aaron Cleek from Sevierville
"We appreciate Chip's Transmissions time and integrity as they took the time to explain problems and repairs."
Al Goscinski from Northville, MI
"Being on vacation in Gatlinburg and having my transmission go out, put me in a very bad spot. Phil at Chip's Transmissions provided good service and went out of his way to get me back on the road quickly at a fair price!!"
Amanda, Katrina & Robin from New Jersey
"We drove 12 hours from South Jersey to Seymour, TN. Our second day visiting our air conditioning stopped working so we came to Chip's! He tighted our belt and replaced the alternator belt, power steering, and fixed the air conditioning. Everything was so comfortable as well as professional. Thanks a bunch for guaranteeing us a safe ride home!"
Amber Hansen from Sevierville, TN
"Thank you so much for all your help at your Seymour locations! Even though my van has 174,000 miles on it. You guys made it run like a charm again. You never gave up till you found it all right down to the last and final vacuum leak. Thank you again for getting me back on the road again so quickly. Amber Hansen, Sevierville TN"
Ashley Accord from Seymour, TN
"The service I received was top notch. The employees were courteous and willing to go the extra mile to assist me, while remaining friendly. Thank you very much! I believe I have found my new "car people", since moving to Tennessee recently. Just keep up the good work!"
Ben Wainwright from Portsmouth, VA
"On a resent trip to East Tennessee, I encountered a problem with my car. I located Chip's Transmissions from the Yellow Pages. They diagonosed the problem as a faulty wheel bearing. They took care of the problem promptly in a short time. I was able to return home safely with a minimum amount of inconvenience, thanks to an excellent job."
Benny Scarbrough from Millry, AL
"The truck is doing great and thank you all so much for your help. We are blessed to find people like you in time of need, when we were on vacation. Thank God for you all. Your service was good and on time. Thanks again for helping us in time of need. May God Bless."
Beulah Ridings from Maryville, TN
"Good service, and nice clean business. Good and professional staff. Sure glad Eddie found you!"
Bill Honeycutt from Suntree, FL
"I really appreciate all you and your guys did for me while visiting Pigeon Forge on vacation a couple of weeks ago. As you know, the van we were vacationing in is my son's wheelchair equipped conversion van, so when we lost second gear, pulling a trailer, it could have been a very big inconvenience for us. In the end, it was only a minimal diversion for me and my family, in large part, thanks to you and your staff. Phil and the guys were top notch for customer service, attention to detail, and truly seemed to care about getting the job done right. Phil even helped me to find a rental car, in another town, because there wasn't any available locally, then helped me negotiate the price with the guy! In addition he followed up after the repair just to see if we made it home okay and were still satisfied with everything. Although I was nervous being from out of town, not knowing where to get a transmission repair, and with only a very limited understanding of transmissions, apprehensive of being ripped off, I feel tht you guys went way above and beyond to deal fairly with me, make me feel comfortable, and by extension my family, about what needed to be done and how it will get done, and gave me not only a quality repair job, I got honesty, integrity and a very reasonable price. I hope that our next meeting would only be of a personal nature, (heym who wants to go into a transmission repair shop on vacation!), but if the need ever arises for me in your area again, I would not hesitate to hire you and your staff again. You have an awesome bunch of people who really care about their work and your customer. Thank you."
Bill Massie from Owensburg, KY
"Being from Owensburg, Ky, 5 1/2 hours from Sevierville, TN, and have your transmission to lock up in second gear is not a very good thing to happen. But because of you and your prompt response and years of knowledge I was back on the road again to my home town in less than two hours. Phil I thank you and my family thanks you for what you did for us!"
Bob Adams from Kodak, TN
"Chip's Transmissions is a god place to take you car or truck when you have a problem. They give you quick and honest service. Chip's gets it right the first time - without taking it back, and back, and back. I will recommend them to anyone. Thanks"
Bob Hoyt from Whitehouse OH
"I can't thank you and your technicians enough for helping us out. We were truly in a bind when the transmission failed to shift properly on our first week of a two week vacation. Your group fit us in even though you had no openings, even after trying to get other repair shops to help out. You made me feel confident that the repair would be done right and with honesty. I was really worried sick until you called and said you could get it in. My family and I continued on our vacation adding another 1,500 miles to the van with no issues."
Bob Kemp from Kodak, TN
"The car dealership said my transmission was slipping, and he could replace it with a rebuilt one for about $2,500. Chip's mechanics fixed a leaking transmissions fluid line and replaced a bad wheel bearing for almost 1/10 of that! I can always trust that Chip's will diagnose by problem accurately, make only the necessary repairs, give me outstanding advice, provide prompt service, and charge a very fair price. Thanks!!"
Bob Martine from Massillon, OH
"Hello Chip - I will recommend your company to anyone! You literally "saved" our vacation with quick response and efficiency and courteous all the way. I'm still amazed at the timely manner things were done. Everything was done right and our van runs better than ever. Hats off to you--and thank you again!"
Bob Rose from Kodak
"Chip, I received your letter and to say I was shocked would be an understatement. Having worked in a couple of smaller auto dealerships/shops since my retirement, I am aware of the practices and uncaring attitude that many of them display. I am impressed not only with your caring enough to ask me for my input, but with your entire staff. The job was done correctly the first time and it was neat and clean when completed. I am very pleased with the work and will definitely recommend you to others. Thanks again. Bob Rose, Kodak, TN"
Bob Smiddy from Knoxville TN
"I would like to take the opportunity to recommend Chip's Transmissions for your service needs. Chip is a straight forward, down to earth, honest, and reliable individual and he stands behind is work. I only wish I knew Chip long ago! Last year my truck transmission broke and I had my truck towed into the local transmission shop in middel Tennessee. one wee and $2,000 later I was on the road again, but nothing ever felt right. One day when I was out making a pick up for my store, it started to slip again, I had my truck towed in to Chip's Transmissions, and boy was i luck this time. After the major repairs I was back on the road again. I can really feel my gears shifting. You did a great job! you can trust Chip and you will be pleased with your repairs."
Bob Zachar from Bartlett, TN
"You know, when you have to buy a transmission 400 miles from home, you're really "under the gun", because you know if a problem develops you sure aren't able to take it back easily. Fortunately for us, such a problem never arose. I don't think it's an accident that your work help up like it has. Quality is not an accident, it's a process that reflects directly on the person at the helm. Unfortunately for you, the distance between us prevents my bragging about the service I got to result in referred customers for you. Believe this; I have told the story about the broken transmission in the Smoky Mountains to a lot of people in Memphis. It usually comes up when someone remarks, "are you still driving that old Chevrolet"? "How many miles on it"? Of course when I tell them, "enough to get to the moon", they want to know if it's the original engine and transmission. On the issue of quality, let me share a quote from FedEx's Fred Smith. He was speaking to a large group of employees and basically said, "Satisfying the customer in this competitive world is not enough, we must DELIGHT them. Because although satisfied customers will probably stay loyal (emphasize probably), delighted customers multiply". Delighting customers means going above and beyond the industry norms, but the payback means the difference between survival and growth or demise. So much for rambling. I'm sure I speak for numerous customers who are also "delighted", but never took the time to say thanks. You know how it is, we're all so busy that we only tend to speak when it's something to complain about. Thanks for the great deal on a great transmission job!"
Bobby Patterson from Knoxville, TN
"1. Courteous! 2. Excellent Customer Service! 3. Knowledgeable 4. Service was so good that I am willing to drive from South Knoxville to Seymour to have "Chip's" service my truck! "
Brain Michler from South Bend, IN
"While we were on vacation, we experienced a situation with our van that had the potential to wreck our entire week--and drain our checkbook! We drove our Honda van 10 hours from South Bend, IN, to our destination in the Smokys. We were concerned as we began to experience transmission problems the last few hours, but as we drove to the top of the mountain to our chalet rental, our transmission gave out and we knew we were in trouble. We were in trouble. We were in a strange town with 4 children and no van. We didn't know who to trust for a service estimate, and as our van had 108,000 miles on it, we didn't quite know what to do. We found our way to Chip's Transmissions and immediately realized that we were in extremely competent hands. Phil verified that our van needed a $4,000 transmission, but asked us to wait while he checked on something. He called the Honda Dealership and learned that our warranty had been extended to 109,000 miles! We were less than 1,000 miles from out-driving this warranty and wouold have never known. Phil made the arrangements to get us to a Honda dealer, as well as a free rental for the rest of our vacation. The entire situation went from tragedy to blessing, in large part because of Phil's willingness to go the extra mile for us! We were very sure that Phil was an angel sent to us. He was committed to honesty and integrity, even though he ended up making no money from us. We were so grateful for the competence and help be gave. If we lived in the area, we would refer everyone to Chip's!"
Brenda Mullis from Evansville, IN
"Thank you for helping us to get home to Evansville. I'm glad there are still people like you."
Brian Kroll from Seymour, TN
"I was very satisfied with the service and discounted price. I will be using your faciltiy in the future. Thanks again!"
Bruce Hale from Fort Payne Al
"Was told probably what the problem was before you checked it out. Very professional, very polite., and very honest. Work was done at the time I was told. I would recommend to anyone."
Bruce Haywood from Hartwell, GA
"I was well pleased with the repair and workmanship on my transmission. It was done in a timely manner."
Bruce Myers from Seymour, TN
"Thanks for the super quick service. Your shop won me over with courtesy and professionalism. Keep up the good work! Thank you."
Burt Barrett from Pigeon Forge, TN
"I have used Chip's Transmissions for several years. We have always found them to be honest and very capable. Never have we had any trouble with the work done. I would highly recommend them."
Butch Mouldin from Knoxville
"As one business person to another, I expect honesty, integrity, and professionalism in all my company's dealings with other companies. And that's what I get at Chip's Transmissions. I expect and got honest diagnostic work and paid a reasonable price for quality workmanship."
Camacho Family from Sevierville
"We are so happy with both the service and work on our van. We only wish we could take the cars to you for other jobs. Thank you"
Carl & Lois Willis from
"After hearing horror stories on 20/20 and similar programs of fraud in car repairs to travelers, we were relieved and pleased to deal with you while on vacation. Thank you for fitting us into your schedule. Our car worked fine for the remainder of our trip. It had been of great concern to us that we might be stranded along the highway. So we just want to say thank you and say how good it was to deal with people of integrity."
Carol Kaiser from Seviervlle, TN
"My service experience at Chip's Transmissions was very satisfying. Instead of me having to wait on my van, I was taken home and returned when my van was ready. I highly recommend using Chip's Transmissions for all transmission needs."
Cathy Raines from Seymour, TN
"I especially appreciate your honesty, efficiency and reasonably priced work. Thank you so much, the car runs great!"
Chad Smith from Rogersville, TN
"I have always been satisfied with the quick and reliable service at Chip's Transmissions. You are the only shop I would let work on my diesel transmission, even though I have to drive an hour to get there. All employees are courteous and very knowledgeable about the business. You always go above and beyond to help me. Rogersville, TN"
Charles & Sue Self from Sevierville, TN
"What can I say. You guys really stood by your Fair & Reasonable Warranty even after 3 years the bill was over $1,200 and we only paid $461.00. Thanks again, we will gladly recommend you to all our friends."
Charles Frierson from Jonesboro, AR
"Dear Friends, It is very exceptional in this society to find a repair service that offers such warmth, friendliness, and expertise. You did it! For a stranger like me to pick you from a phone book, and find such sincere assistance is very refreshing. It helped re-establish my faith in the human condition. Keep up the good work. I hope I really don't need your professional services again, but if I'm out your way again, I may stop by just to give you litte white dog another ride in my lap!"
Charlie Lippencott from
"Thanks for the excellent service & hospitality. It was greatly appreciated. It's nice to know their are people you can count on in an emergency. We returned home safely."
Chester McInturff from Seymour, TN
"Chip's shop is a very convenient location for me. I drop my car off for service and it is ready for me in a very short time. Service has been excellent. I will continue to use their services and be happy to give referrals."
Chris Trusky from Sevierville, TN
"This was my first time to come to Chip's and it was a good experience. They took care of my problems and were very friendly. I will keep coming back."
Cindy Arcibald from Seymour, TN
"The service at Chip's Car Care in Seymour tennessee was prompt, and everyone I dealt with was very friendly. Also, they were very honest - I took my car to them thinking it needed serveral repairs - I left after only an oil change. They told me the car was in good repair. Cindy Arcibald, Seymour, TN"
Conrad Jett from Sevierville, TN
"Once again you have proven your worth! This time it was my 2000 Toyota Camary, you fixed it and it runs perfectly, like new, and at a reasonable price. You guys are the greatest!"
Conrad Jett from Sevierville, TN
"Chip's Transmission is by far the best repair facility I've delt with, they are fast, efficent, and reasonable."
Constance Dockins from Seymour, TN
"Thank you so much for the excellent service! Everyone at your shop is professional and I appreciate the prompt service that I received. I will continue to tell others what great car care that you provide."
Craig Ratcliff from Sevierville, TN
"Chip's Transmissions has always treated me fairly and preformed quality work on all our family automobiles. I trust Chip and his staff to give me an honest appraisal of what is wrong with my vehicle and to fix the problem in a timely manner."
Cynthia Ford from Seymour, TN
"I really like the friendly staff and Smitty's straight forward answers to all my, many questions. I would recommend them to anyone! Thanks so much!"
Cynthia Fox from Sevierville
"Most women fear taking a car in for repairs and "being taken" because their knowledge of cars is limited. This is NOT the case with Chip's Transmissions. I know cars and I know I was dealt with fairly and honestly. The work was completed quickly, correctly and fairly priced. My thanks to Phil and the entire crew in sevierville. Cynthia Fox, Sevierville, TN"
Danielle Fleming from Sevierville, TN
"I'm completely satisfied with the work done on my vehicle. It was done in a timely manner, and the price was reasonable. Also, "Smitty" is the perfect person for your phone calls and counter. It's people like himne that will keep your customers coming back. Thank you, and I will see you again."
Danny & Gwen Gallimore from Archdale, NC
"My wife and I would like to extend our deepest appreciation to you for helping us in our time of need. I feel sure that your integrity and honesty prevented us from encountering an enormous repair bill had we gone to another transmission shop. We came back to North Carolina without any more problems. It's so nice to have a total stranger to go "Above and beyond the call of duty" to take time to help when you are away from home, stranded. Thanks again for your help."
Dave & Alice Tower from Seymour, TN
"It was a very nice welcome to the neighborhood getting a free oil change. We will be returning for future services. Thank you!"
Dave Bates from Kodak
"I moved from Northern Virginia to Kodak using U-haul trailers and my Ford Ranger. After about the third trip the clutch overheated and I was left with the dilemma of where to get the clutch replaced. I also had a timeline to vacate my place in Virginia which gave me additional concerns. Since I was unfamiliar with the area and repair shops, I could envision many problems finding a reputable business. Fortunately my new neighbors recommended Chip's Transmissions. The service I received from your business was outstanding. Not only did you start working on my truck immediately, you also took the time to provide me with transportation from sevierville home and back to your shop. During the repair process you called and informed me of a clutch cylinder that also need replacing. When I picked the truck up you provided me with a written guarantee. You also provided me with information on how to extend the life of my new clutch. Some of your pointers were new to me and were really appreciated. In closing I would like to say; thank you for your service, customer awareness & "Will do attitude." This is hard to find in today's business world. I have and will continue to recommend your shop to my friends and acquaintances. Davie Bates, Kodak, TN"
Dave Brown from Sevierville, TN
"I want to thank you on how your handled and the professionalism of your team when I left my car with you about three weeks ago. I am from Knoxville, but recently moved to Sevierville to avoid the commute (40 miles one way.) I have found a friend and business associate I feel I can trust and respect. I have to keep 3 cars on the road. Good and reliable auto shops can be difficult to find sometimes and you have proved and earned my respect. I had the GEO Prism (White) that had possible brake issues. I will be back each and everytime I require your services and I will relate my good experience to my neighbors."
Dave Cantrell from Seymour, TN
"Smitty & The Guys Thanks so much for the professional help, attitude, and support during my many "car crisis." I'll be back, hopefully not too soon, though. Thanks God' Best - Dave "
Dave Tower from Seymour, TN
"Service was very convenient....Had pleasant personel....Informative of other problems....Quick service....and enjoyed money saving coupons."
David Parsons from Seymour, TN
"Smitty and the crew have helped us with our cars and trucks since day 1. They have taken care of tire issues, timing belts, motor mounts, and any other vehicle problem we could give them. They've always been very professional and friendly. We would highly recommend Chip's to everyone who needs their service."
Dawn Bischoff from Gatlinburg, TN
"First of all I really liked the friendly service from everyone. From the minute I pulled my car in the parking lot you made me feel at home. I am a widow who knows nothing about cars, so I could have really been taken advantage of. Instead, I needed a mount that was expensive and could only get from the dealership and because it was so expensive Phil asked me to bring the car in to check and see if I would be okay without the new mount. I like the "Chip's Transmissions" guarantee and I will recommend all my family and friends to "Chip's.""
Dean Phillips Hill Top Auto Sales from Gatlinburg, TN
""Chip's Transmissions" in Sevierville Tennessee, is an honest and reliable business. We are also a small business in Sevier County, and it is always great to find a business willing to work with us and provide excellent and economical service. From the time I walked through the door, till the time I left (as a well satisfied customer), I was treated with repect by the office manager, office staff, and shop personnel. It is always great whenever you feel like you have not been overcharged, and what was promised was what was delivered, but it is even better when you leave a place and you feel like you have just made new friends. This is true of Chip's Transmissions and especially for the office manager (Phil.) Thanks for everything and keep up the good work, we will be doing business together for a long time."
Dean Pillsbury from Sevierville, TN
"Thanks for your quick service, Smitty. You were financially inline, upfront, and accurate. Your place is neat & efficient, and your cellphone even works with my hearing aids. I've already recommended you to friends and will continue to do so."
Deanna Hutchens from Maryville
"Chip's Transmissions in sevierville tennessee was recommended to me by the guys at Five Oaks Tire. The guys at Chip's Transmissions did a great job - fast. Very professional. They even took me back to work while they had my truck. I will definitely go back to Chip's Transmissions and I would recommend them to anyone needing this kind of work. Deanna Hutchens, Maryville"
Debora Barnes from Sevierville, TN
"There was a little bit of mix up with my car parts and the installed part was factory defective, but the folks at Chip's worked diligently to fix the problem."
Denise Jacobson from Seymour, TN
"I was very pleased with the service on my Jeep Cherokee. The entire staff from front door to bay were very knowledgeable and friendly. I will definitely be recommending Chip's to my friends and family. "
Don & Engle Mullins from Sadieville
"Thank you for the excellent service you provided us. We had come from Lexington, Kentucky down to Pigeon Forge, Tennessee for "Fall Break", and had some minor car trouble, my husband brought our car there, it was not our transmission but we needed a new thermostat, we took it to a Ford dealership there and they fixed it. Thank you for not charging us for your labor you spent of the car. When you are on a short vacation and away from home, you are depending on people to be honest, and I just knew it was going to cost us a fortune, I was wrong!! Thank you very much. Don & Engle Mullins, Sadieville"
Don Beckmann from Sevierville, TN
"Let me sum up my visit to Chip's Transmissions in sevierville tennessee. 1. Service was good 2. Employee's very polite and friendly 3. Good cup of coffee Keep up the good work! Don Beckmann, Sevierville, TN"
Don Watson from Sevierville, TN
"On December 12, 2006, I was Christmas shopping in Sevierville and parked at one of the many outlets. Upon returning to my vehicle, I started the engine and placed the vehicle in reverse. As I gently accelerated to back out of the parking space, the vehicle did not respond as the transmission seemed to slip. The transmission suddenly caught and jerked into gear. I tried forward, reverse, and everything worked perfectly. However, my 2003 Ford Explorer does not have a stick to check the level, you must place the vehicle on a lift at a service station. I wanted to make sure the fluid levels was correct to prevent any future problems, so I visited several locations and asked to have the fluid level checked. One location told me they would not check the fluid, but they would hook me up for a diagnostic test for a substantial fee. I explained that the transmission was working fine, and I just wanted to check the fluid as a precaution. They still refused. The other locations were busy or told me they couldn't perform the service check on my transmission. Thinking I was going to have to drive to Knoxville or similar distance, I thought of Chip's Transmission repair shop in Sevierville. I went there and talked to Mr. Phil Sims. They had numerous vehicles being repaired, but Mr. Sims worked me into their schedule in a timely manner. They completed the check on my transmission, and did so at a very fair price. I mistakenly thought of a transmission shop as a location for repairs only. However, they perform repairs and many other functions as well. Many thanks to you Phil, for taking time out of your busy schedule to perform a small job for me. Next time I'm going to Chip's Transmissions first."
Don Wilkie from Sevierville, TN
"Chip's Transmissions does very good work. They give you good service. The people working there are very friendly. Don Wilkie, Sevierville, TN"
Donald Hall from Sevierville, TN
"Phil, we were very pleased with your service. We liked your honesty and recommendations. We are going to refer all our friends to your shop when they need work done. Thanks"
Donna Watson from Sevierville, TN
"I was very satisfied with the work they did on my Cadillac. They were courteous, polite, and honest with me, and dependable. I will go back when I need service."
Donnie Hurley from Seymour, TN
"Simple...Honesty...On Time Repair"
Doris & Grady Guy from Laurel, MS
"I've never broken down on a trip before. In the 25 years I've been going to Pigeon Forge, Gatlinburg area, I've never been in a situation like that before. Thanks to you, you made it a little easier to trust strangers. I don't know the name of the people who referred us to you, but he said he had always heard you were the best. We made the trip home fine. The car runs as good or better than it did. Thanks again for all you did for two old people. We will stop in to see you if we ever get back that way. Thanks again and God bless."
Dorothy from Gatlinburg
"After experiencing a problem wth my car, I took it to the car dealership where I was told it needed a new transmission that would be "$3,000." I decided to have Chip's transmissions check it before going ahead with such an expensive repair job. Phil gave it a good check and found nothing wrong with the transmission, but did find another problem which he repaired at a cost of $200. Phil's integrity, caring attitude and mechanical ability are greatly appreciated by this very satisfied customer. Dorothy, Gatlinburg"
Doug Howes from Pigeon Forge, TN
"The best transmission repairs in Sevier County. Everything that is promised - they will do and when promised. If your transmission doesn'nt need it--they won't replace it - good job!"
Dwight satterfield from Ardmore, Alabama
"Phil, You guys were great. I was in on 3-21-08 with transmission cooler lines leaking on Chevy Suburban. Your guy in the back and I'm sorry for not getting his name changed out two orings and got me back home which I can't thank you enough. If for some reason you or any of staff are ever in Huntsville, Al. and have car trouble please give me a call at Express Oil Change and Service Center. 1-256-535-0877 I'll be glade to help you with any thing I can. Thanks Again, Dwight Satterfield"
Earnest Lamon from Sevierville
"Shop Service...1. Friendly & Knowledgeable staff. 2. Located my problem quickly. 3. Took me to the vehicle to show me the problem. 4. Explained the problem and what would be needed to fix the problem. 5. Very close to the cost of the repair on the quoted estimate. 6. My automobile was ready on time. 7. The most important thing to me was the problem was fixed. I have left other places with the same problem I arrived with. Thanks for your help!"
Ed Goodwin from Kodak, TN
"Smitty, When I ask you to check the a/c unit on a 2003 Toyota I was thinking about buying, your team found a leak in the unit that will save me hundreds of $$$...Thank you for your professional team that does a great job. Again thanks."
Ed Kline from Sevierville
"We moved to Sevierville one year ago. One of the most difficult decisions after moving in, was finding someone to service our car. Finding someone you can trust making decisions about things you have limited knowledge about is hard. We saw an advertisement from Chip's for an oil change and decided to go ahead with the service. From the start, everyone at Chip's was courteous. The oil change and inspection went without a hitch. The inspection pointed out an oil leak, an estimate was given, but there was no pressure to have it fixed immediately. When the time was right for us, we took our car back for the oil leak repair. I appreciated the fact that we were called with a cost for the repair when the mechanic determined what parts were needed, but before significant work was started. No surprises! The work was completed as promised, and again, the staff at Chip's was courteous from start to finish. I am not looking forward to any car problems, but I do feel we can take a problem to Chip's and get a "fair deal.""
Eddie Hammond from Sevierville
"The work was done promptly...as promised and efficiently."
Eileen Dimeco from Sevierville, TN
"The bathroom was so clean! The service was super as my oil change made my car travel 900 miles to vacation and back 900 more with great gas mileage....only $150.00 round trip! It is an old '96 Honda. Your service was cheerful to boot!!!!"
Emily Seymore from Seymour, TN
"I really appreciated your honesty in explaining the needed repairs, the convenience of dropping my car off and have you to return it to me. I think your charge was reasonable. I feel I have found someone to trust with my car repairs."
Eric King from Knoxville
"My experience with Chip's transmissions in sevierville tennessee has always been pleasant. The guys down there always worked with me and the hours I work to get my truck in to be serviced. Phil and the guys in the back have always went above and beyond making sure that the customers are always happy. As long as I have a car or truck that needs transmission service it will go to Chip's Transmissions. Eric King, Knoxville, TN"
Erica Donohoo from Sevierville
"I am very pleased with the excellent service you provide at chip's transmissions in sevierville tennessee. Everyone is very helpful and friendly. You take the time to explain what the problem is and how to fix it, and you always call before any major work is done. I appreciate that more than anything. Erica Donohoo, Sevierville, TN"
Eunice Watson from Pigeon Forge, TN
"The quote you gave me on my transmission was fair and reasonable. You got my car in and out on time. Your staff is very friendly, even came and picked me up at home, when my car was ready. Thank you! Happy New Year!"
Eva Kuhn from Sevierville, TN
"I am very satisfied with the service at Chip's Shop. Very good service, and very good work. I will always go back to have my work done. Very clean and professional shop. Thanks again."
Felipe Zambri from Sevierville
"I was told by George Kelly about Chip's Transmissions in sevierville tennessee, as he had used your service and he was pleased with Chip's transmissions. So when you did my van I also have been very pleased with your shop. I will pass on to other people about Chip's Transmissions and tell them how pleased I have been with your services. You have a wonderful staff and very helpful. Felipe Zambri, Sevierville, TN"
Floyd Hubbs from Sevierville
"Chip's Transmissions fixed my car for less than I expected. Chip is honest and fair...and certainly has my business."
Forman Family from Wrightstown NJ
"Hello and thanks to everyone at Chip's Transmissions. We appreciate the prompt and quality service you provided on our vehicle, which made our travel worries ease. The transmission performed excellent on our trip home. We averaged 30 miles per gallon, which is great for our K-5 Blazer. We think we're going to keep it after all! Thanks again."
Frank & Lynda Carter from Gatlinburg
"Chip...just wanted to let you know that we made it to Memphis and back just fine. The transmission performed perfectly and is still working smoothly. Thanks for yours and your employees extra effort in getting it fixed."
Frank Collins from Pigeon Forge, TN
"Fast, friendly, personal service! I guess a transmission is more than likely overlooked during routine maintenance, until something goes wrong. Procedure was explained fully with options and estimate given. Fixed in only 1 day! Will and have recommended Chip's to friends and clients."
Frank Ferguson from Seymour, TN
"Your location is excellent....you have been very prompt and courteous........you have the best deals going with your specials oil changes - tire rotation - many other services performed at a reasoable cost.....I just like your attitude at this location....I wish you well - This is a "Plus" for the Seymour area."
Frank Ham from Kodak, TN
"You serviced my pickup truck the week of Valentine's. Your service man had the truck in the stall and working on it within 10 minutes of the appointment time and worked continuously until completed. He did the following: 1. Changed oil & filter 2. Flushed and refilled cooling system (what a mess that was) 91,000 miles/200 miles later and there is no evidence of cloudiness so we both know he did a good job! 3. Various other checks and fluid fills. He was done within 10 minutes of the time he promised and the overall price was very fair! There is no question that I will recommend you to anyone looking for fair, acurate, andf neighborly service."
Frank Mueller from Seymour, TN
"I was very happy & satisfied with the quality of work done by Chip's Transmnissions & Car Care. (I especially loved how you cleaned my windows of debris after I tried using everything to remove it.) Your personal care of calling me by name and contacting me with an itemized list of what you were doing was great. It's good to have a local garage to take care of our auto needs. Seymour needed this for a long time. Kudos to your maintenance people also. Chip's will be the place for us for all of our future auto care needs. P.S. We love your newsletter too. Great stuff in there."
Gabriella from Newport
"I am happy to say every once in a while a person or business comes along and restores my faith that there are competent decent people in the world. Chip's Transmissions and the people I know there have went beyond the call of duty ( and beyond my year warranty) to fix my transmission and vehicle. I would never hesitate to recommend or defend your workmanship and committment to your clients. Sometimes you actually do get what you pay for, you may pay a little more at Chip's Transmissions, but you get a lot more at Chip's Transmissions. Honesty & Integrity still mean something at your business."
Gail Gorsuch from Sevierville, TN
"Yor personal hlep was really great and the shop is great. "
Gail Gorsuch from Sevierville, TN
"I brought my car in for repair to the Sevierville Shop. Chip's installed a new computer for my transmission. They did a good job - very honest and nice. The car is running great. Most mechanics would have taken advantage of a woman, but he didn't--he was great and a very very good technician. "
Gary Chance from Seymour, TN
"Hi...just want to say that I am well pleased with the brake service that you did for me. Your shop is clean and neat andf if I ever need any other service done I will take my truck or car to Chip's Transmissions & Car Care. It's good to know that there is a place like Chip's Transmissions around to take care of your car needs. Thank you!"
Gary Eichmann from Sevierville
"Service was prompt and efficent. Staff answered questions easily."
Gary Eichmann from Sevierville, TN
"Smitty and crew have always kept their word on how long a repair would take. This is important to me since I have only one car. Set an appointment and they keep it. Good place, good service."
Gary Swartz from Sevierville, TN
"It was our first experience at Chip's. We called to check their prices and to see how soon we could have our RV checked and serviced. When we got done talking to them we felt better that our RV was getting in the next day for service. So it would be done prior to our trip to Tucson, Arizona. The RV was done ahead of time with needing only a routine service, since nothing was found during their inspection. Everyone there at Chip's was very friendly, like you were family. They answer all questions and told you all that was done on the RV. I have told my friends about Chip's and their excellent service and price. Speaking of price check what it will cost you to take it to your RV repair shop and then check Chip's you will be happy you called them. Chip's also had me done by the next day. RV center-two to three weeks to just get a date to bring it in. Chip's technicians were highly trained folks. Thanks, Chip's for being there!"
Gayle Irwin from Seymour, TN
"As a resident of Seymour for over 25 years, I attempt to patrorize new businesses in the community. If proven good, efficient, trustworthy, I do my best to "pass along" the word of mouth to my fellow community members. I can happily do this with Chip's Transmissions & Car Care -- they are not only knowledgeable, dependable, and trustworthy, but Rhonda, Smitty, Eric, and Dean are friendly and anxious to please. They go above & beyond expectations of this type business. (Taking me home when I had to leave my car and maintaining an incredibly clean, well kept facility - (plus snacks for customers.) I urge Seymour residents to patronize thi "new" kid on the block."
George Morrison from Thompson Ct
"My wife and I thank you for the kindly manner in which you have treated our daughter, Kerry. Your care and interest greatly deminished her anxiety and made it possilbe for her to resolve her dilemma. As a father, you must know our own appreciation and thankfulness for your intervention."
Gerald Chustz from Erwinville, LA
"Just wanted to tell you that you did a great job on my truck. I was on vacation and you put everything on hold and fixed my transmission. You don't find people like yourself very often. Thanks again, for helping me and being honest."
Gloria & Poul Christiansen from Kodak, TN
"Enjoyed the opportunity to get a fixed appointment and that is worked. Also appreciated the mechanics discovering the need for a new air filter."
Hamilton Turner from Knoxville
"Chip and Smitty did a great job for me. They had my car fixed and back to me before I would ever have thought. Appreciate you guys."
Hansen Steamway (Randy & Amber) from Sevierville
"Chip's Transmissions pays attention to detail. They go the extra mile for customer service and do not hesitate to answer questions and explain all aspects in terms you can understand. Randy and Amber Hansen, Sevierville, TN"
Harry Fouts from Elloree, SC
"I still find it amazing that I found next day transmission service in a tourist mecca like the Gatlinburg/Dollywood area of Tennessee. Chip's Transmissions service towed my car, call with an estimate and had the car finished in less than 24 hours. How's that for service? And on top of that, they even got it right!"
Harry Switzer from Sevierville, TN
"The people I dealt with were very friendly. There was no attempt to try to sell me additional services than I came there to have done. The mechanics diagnosed the problem well. The actual cost came in under the initial estimate. I really appreciate the Senior Citizen discount on Thursdays."
Hill Top Auto Sales from Sevierville, TN
"They are so good I took my wife's car in too, as it was acting up. They fix it right the first time, not the second or third."
Holly Myers from Knoxville
"Thanks for the great service! Your prices and service are so much better than a dealership. I am so happy to have found a permanent home for my Yukon's services. Thanks for a great experience!"
Ingrid Nelson from Seymour, TN
"Great Staff. Awesome reliable service!! Returning for all our car needs!! Thanks again. Ingrid Nelson, Seymour, TN"
Jack Bailey from Alabaster, AL
"As a past service manager of one of the largest independent repair services in the state of Alabama, I know your service was top quaility. Phil made me feel very comfortable with his kindness, and williness to correct my failed transmission while visiting Gatlinburg in October 2007. Phil ordered my part from Nissan that arrived the next day and Phil called and told me my car was ready early the next day. I have been overcharged at other places I have visited in my 70 years. I am happy to say the repair charges were very reasonable at your shop. I commend you, Phil and the entire Chip's Transmissions staff for their honest and their dedication in getting my car back so I could enjoy the next two days of our vacation. The transmission has shifted great since returning home and have put 2,400 miles on the car since we left there. I would rate your business as excellent, and would recommend you to anyone and everyone. What a great experience I have found in a difficult time. May God reward you richly."
Jack Thomas from Jacksonville,FL
"My wife and I left Florida on vacation to Alabama and Tennessee. While on vacation I purchased another 3500 truck, because my other truck was not big enough for our camper. The new truck needed a transmission. So the dealer sent the truck to a local transmission in Gadse, Alabama. Quote "The Best Shop in Alabama." Five days later my truck was ready. I picked up the truck and drove to a gas station ten miles down the road, the transmission came apart again. Sent the truck back to the "Best Transmission Shop in Alabama" to be fixed a second time. Four days later called...truck is ready. Got truck; left for Pigeon Forge, Tennessee, arrived in Tennessee transmission fell apart again. It was on the 4th of July week and I found "Chip's Transmissions". They were really loaded at their shop, but Phil Sims, the Manager knew I was in a fix, being out of town and needed my transmission fixed. They worked me in and this time my transmission was fixed right! They only had to do it "1" time not twice. I am really grateful for their service, compassion and understanding of my situation. They have excellent and qualified mechanics to do transmissions. I'd tell anybodyif you have transmission troubles to take it to "Chip's", even if you have to haul it. They know their stuff. Good job! Thank you and your employees!"
Jackie Ward from Seymour, TN
"As a new resident to the Seymour area we have had to established a list for everything from physicians to repair shops. Often these are by chance or in association with help from people of our neighborhood. Needing to have my truck serviced, I looked around the area and asked my new friends for assistance in locating a reputible shop. Your shop was the first on the list for quality repairs. I found your service techs friendly and efficient. The price was fair and the quality of work wa very good. I appreciate your attention to repairs and friendliness toward the customer. I will be a return customer to your shop. Thabnk you for helping to make a new customer feel at home."
James Gray from Deer Lodge TN
"We had an emergency with our Dodge truck, while pulling a fifth-wheel trailer, during a trip to the Smoky Mountians. We were thankful to be introduced to Chip's Transmissions. As soon as we arrived, the guys got right on the problem, and had us running and out of there in less than an hour. The employees were super friendly, with good attitudes. This company seems very honest and gave us a fair deal. When traveling, this is very hard to find. I would highly recommend Chip's Transmissions."
James Hickman Jr from Kodak, TN
"Once again, thanks for doing the final correction necessary to stop the leak of transmission fluid on my 2001 Altima, and for the new motor mount on the 1993 Acclaim."
Janet Easterday from Sevierville, TN
"Service has always been good. I always leave - a satisfied customer!"
Janet Martin from Kodak, TN
"Dear Rhonda: Thank you so very much for getting Chip's transmissions in sevierville to check out my Ford Escape, and at no charge to me! What a wonderful company you work with! It's a pleasure to work with someone who's knowledgeable, pleasant and professional! Thank you again! Sincerely, Janet Martin, Kodak"
Jarrod Hess from Seymour
"I just wanted to write a note to say thanks. Being new to the area it is always difficut to know who to trust when it comes to having your car worked on. When the transmission went out on my van I spoke with my church minister and he recommended that I take it to Chip's Transmissions. The service you provided not only got my van running smoothly, it also left me feeling confident that the work was done right. You took the time to explain what you did and thoroughly answered any questions that I had. As a result of your excellent service I later took my car to your shop when the clutch went out. Both vehicles are still running great today. Thanks again for your excellent work and great customer service. I now know that I have a transmission specialist that I can rely on and recommend to my friends!"
Jay Clarkson from Dandridge, TN
"I just wanted to tell you how happy we were with the service on my transmission. Chip's was reasonably priced and quick to fix and we thank you."
Jerry Martin from Richmond, VA
"Our vacation was almost ruined because of car trouble, but because of your help, kindness, and professional manner of you and your staff, we had a great time. Somehow "thanks" doesn't seem enough, but it is all I can say on behalf of me and my family. I recommend your shop to anyone who is in need of your services. Thanks again. "
Jessie Franklin from Sevierville
"I had excellent service from Chip's Transmissions, during the process, before the process, and afterwards. It was fast...It was friendly...It was much better than the other guys. My problem was not even with my transmission, but they found out what it was and pointed me in the right direction. Thanks so very much. "
Jett Conrad from Sevierville, TN
"Chip's Transmissions gave excellent service in repairing my 1992 Buick engine. Other repair shops quoted 3 times the price Chip's charged me. I highly recommend Chip's Transmissions & Car Care Service. They will be my repair shop in the future. Thanks! Chip, Smitty & crew."
Jim from Kodak
"Phil, you seemed polite, reliable, and willing to answer any questions. Your 2 year, 24,000 miles warranty is very reasonable. "
Jim & Brenda Painter from Sevierville, TN
"My wife and I own a 17 year old truck that has a very rare transmission. After looking for nearly a year for a replacement we called Chip's as a last resort. As it turned out we should have called them first. They knew exactly what we were up against and had a solution in a short time. They were nearly 1/2 the price of what the dealership wanted or any other shop we checked. They also had the best warranty. We have been very pleased with the results. With one week left on the warranty the transmission began to act up a bit and again we took it to Chip's. After a short road trip they could find nothing wrong yet they knew I was not happy with it's performance. They had me to leave it overnight so they could check it again. It turned out to be going bad so again they did a complete rebuild with another warranty and did not cost us one penny. The truck runs like new again! Every time we have gone down to their shop they have made us feel as if we were important to them. Prompt service, very courteous and imformative. As a retired ASE certified Master Mechanic, Chip has earned my respect and all of my family's business from now on. I would not recommend any other transmission shop other than Chip's Transmissions. "
Jim & Lorene Boatner from Dandridge
"Service at Chip's Transmissions was very courteous and professional. Phil was confident about their ability to correct the problem. Very straightforward and honest. Problem fixed right the first time. Fast service too! Very organized!"
Jim & Ruth Henderson from Sevierville
"Thanks for taking such good care of us in 2006. We look forward to the same outstanding service in the future."
Jim Callicott from Sevierville
"I have used Chip's Transmissions in Sevierville and in Seymour on a couple of occasions. I have been extremely pleased with the service given, and the final cost has been lower than the estimate. I would be happy to recommend Chip's Transmissions to anyone. Jim Callicott, Sevierville, TN"
Jim Catlett from Sevierville
"I was impressed with the quality of service I received from Phil and the crew at Chip's Transmissions in sevierville. I feel they truely go the extra mile to make sure the customer is completely satisfied, and follow-up service has been great. Jim Catlett, Sevierville, TN"
Jim Hancock from Kodak, TN
"I would refer anyone to Chip's Transmissions-mainly because of the service I received a couple years ago and the service and honesty I received more recently. A few years ago I had a transmission built by Chip's for a restored truck of mine with an electric lock-up torque. It was a year later before I even installed the transmission. I never could get the lock-up torque to work. I didn't drive the truck much so I finally got it back to you around 2 or 3 years after you built the transmission, but with very few miles on it. Chip's checked it and found that the wrong valve body had been installed. Chip's installed the correct valve body and the lock up torque worked fine. Of course I had my reciept, but there was no charge--that's standing behind your work and correcting mistakes when there made. Alot of shops I am sure would not have done anything and if they had would have charged me. Thanks."
Jim Herd from Knoxville TN
"My son-in-law recently was taken to the cleaners by a Knoxville (well established) Transmission Company for over $2,500.00 It now has been taken back three (3) times so far and we are not sure it is repaired. the original trip was for a minor leak (a seal.) When I began having a problem with my Dodge D250 transmission, you were recommended to me by City Diesel Company in Knoxville, and they spoke highly of you and CHIP'S Transmissions. I just want to let you know how I appreciate your prompt friendly service. It has been only a few days since you repaired my transmission shifting problem, but it appears to be working and shifting pretty well. Much un-like it was doing when brought to you on a AAA - wrecker on Tuesday. I have since given your name to several family members and friends and recommeded they call you at CHIP'S Transmissions before they call anyone else. Thanks again."
Jo Allee from Sevierville, TN
"I was pleased to have you service my Honda Accord and not have to drive into Knoxville. I was told only Honda could service my transmission, so I asked lots of questions. Phil you were very polite and answered all my questions. You also advised me I have a small leak from the back of my engine. Thank you so much for being local and knowing how to care for my car. P.S. As a new resident to this area I was most pleased by your service and promptness."
Joanne Jarzombek from Conroe, TX
"Chip's has worked on two of my trucks. 1998 Ram 250 which needed a spring & service. Also my 2001 Ram 3500 duely, needed a noise filter. Both truck were serviced in a timely manner and run very well. Thank you"
Jody Byrd from Alamo, TN
"While we were visiting Sevierville, we had what appeared to be a serious transmission problem. We were recommended to Chip's Transmissions" and at their advice, we allowed them to properly diagnose our problem. What we initally thought was going to be a major and expensive transmission repair turned out to be nothing more than a defective filter and the bill ended up less than 10 % of what we originally feared. We want to thank "Chip's" for their prompt and honest service. We could have easily been taken advantage of by someone of less integrity. We would recommend "Chip's" to anyone needing any kind of transmission work or service."
Joe Wilcox from Sevierville
"Just a note to say thank you for the quick and dependable service you did on my wife's car. I was referred to you from a friend that also believes in you. I made the appointment to have my transmission filter changed and flushed before I went on a road trip back to Michigan to visit my family, you got me right in like you said you would do. You were good enough to take me back to work and pick me up when the job was done, this was a great service to me. You mentioned that you checked the tire pressure and belts and hoses which also helped put my mind at ease since I did not have the time to do it myself. You also mentioned something that I should keep an eye on about my transmission and when I got back to Michigan I followed up with a GM transmission specialist I had known for years and he agreed to what you had told me. I will recommend you to anybody looking for a Transmission Specialist and you will continue to do my work in the future. Thank you."
John Arnold from Powell, TN
"Very friendly personnel...seemed to be very knowledgeable. I have no compaints at this point. I do like that the company gives a good guarantee on their work. So far...very satisfied and have known others that had work done at Chip's and were extremely satisfied with all aspects of their experience with Chip's. Keep up the good work guys, you have my business if needed again."
John Doig from Sevierville
"When my Honda's transmission started acting up at 17,000+ miles, I found Chip's Transmissions. They found a used transmission for me and installed it in one day, while providing me with transportation to and from my home. Subsequently, due to a fluid leak, the transmission began to shift down intermittently. I took the car back to Chip's and they fixed the problem promptly, charging me nothing. I would gladly recommend Chip's to any of my friends who might have transmission problems. They are friendly, courteous, and professional. John Doig, Sevierville, TN"
John Ellis from Sevierville, TN
"Service was prompt, efficent, and clean. Expect to go for many more maintenance or repairs. Great place to do business."
John Kovach from Sevierville
"I am very pleased with the results of my rebuilt transmission for my Chevy Blazer. I would recommend going to Chip's...they do what they're suppose to do and they don't give you any problems. If you got a problem give them a call and they'll help you get your ride back on the road again."
John Sayers from Silver Grove
"I just could not have asked for any better service than I received at Chip's transmissions in sevierville tennessee. You took time from your regular customers to check my vehicle and then repaired it while I waited, even after I was going to take a cab back to the motel. Also the cost of the repair was very reasonable. Also for your information I have made copies of your business address and when I do vacation checks and the families are going to your area I give them your business information just in case they have any problems. Thanks again for your help and excellent service. John Sayers Police Chief Silver Grove, KY"
John Thierbach from Sevierville
"I want to thank you for living up to your slogan "We Fix It Right - Guaranteed!" I am 66 years old and have heard of many transmission companies "ripping" people off. My wife's 2002 Ford Windstar van with around 50,000 miles was giving her some problems and I took it to a Ford Dealer to identify the problem. They serviced the transmission for $140.00 and said, "if you have any more problems, we will have to tear down the transmission for around $1,400 (plus tax.) Within 1,000 miles the transmission started acting up again. I decided to find a company that has a good reputation. I asked around and 2 different people recommended "Chip's." I took the van to "Chip's" and immediatley was impressed with your (Phil) integrity! You talked with me about how you would diagnose the problem and what the solution will be. Your quote of around $900 plus tax was accurate and your work solved the problem. I am pleased to recommend Chip's Transmissions and will be happy to personally talk with anyone about your service. Feel free to give my phone number to prospective customers for more information."
Jonathan Lulich from Sevierville
"Not only is the staff at Chip's Transmission knowledgable about their industry. They are also very friendly, professional, and honest. They provide excellent services and I would recommend them to anyone."
Joseph Lewellyn from Seymour, TN
"I thought that you all done good."
Judy Griffith from Seymour, TN
"Chip's Car Care is so clean. That was my first impression. They found the problem right away, fixed it, and I was on my way. Everyone was so pleasant, the receptionist was so friendly. Chip's will get all my business that they offer."
Judy Henderson from Seymour, TN
"Chip's is great, fasdt, courteous service. They told us what we needed to have done other than the oil change, but no pressure to do it now. They have won us over we will return for all our needs. Stay the way you are. It's nice to know there is a place that understands and doesn't pressure you! Thanks"
Kathy Vale from Sevierville, TN
"I was very impressed with the friendly service at Chip's. I know I will come back to Chip's Transmissions with any car/truck problems that we may have. Smitty was friendly and very helpful."
Katie Arwood from Seymour, TN
"We have needed a car care shop in Seymour Tennessee. Very convenient and really nice guys. Katie Arwood, Seymour, TN"
Keith Johnson from Fl
"While on a family vacation to the mountains we encountered transmission trouble in Gatlinburg. It was a tuesday aftenoon. I pulled off the road and started to call around for help. The first to answer the phone when I called was Phil a Chip's I explained to him what was wrong and that were on vacation from flordia and I had a 31 foot camper to pull back on saturday. To make a ling story short , on friday afternoon around 5:00pm I pulled out of Chips with a better and stronger trans than I had before. It pulled back to florida with no problems and seemed to increase my gas mileage. Thank you all at Chips you made a bad situation turn good. God bless you Keith Johnson"
Ken & Connie Davis from Ocala, FL
"Just to let you know we made it back home without any problems. We sure appreciate all that you did in getting our van back on the road for us so quickly. If ever you are close to Ocala stop by & see us! Thanks again! Ken & Connie Davis, Ocala, FL"
Kenneth Burton from Pigeon Forge, TN
"I've had 2 vehicle worked on at Chip's. Couldn't ask to be treated any better!!"
Kenneth Roe from Sevierville, TN
"I would like to say THANKS for A GREAT JOB. You have always did good in the years pass and still today."
Kenny Reeves from Seymour, TN
"I liked the friendly service, the up-front pricing so I'll know how much the repair cost will be when I pick up the car. The knowledge you and your people have about cars, and I also feel I can trust you to do the job right at a good price."
Kevin Estep from Seymour, TN
"Thanks for the outstanding service on my Acura TL. You and your staff were professional and courteous. I especially appreciated the phone call to inform me of my vehicle status. Thanks for the excellent sevice experience."
Kevin Quilliams from Seymour, TN
"Very professional & dependable service. I have no doubts about the quality of the work. "
Kevin Studdard from Birmingham, AL
"I would like to thank you for kindness you showed to me and my wife. You saved our honeymoon by taking time out of your busy schedule to repair the oil drain on our Honda. Usually when you are from out of town people try to take advantage of you. You were God sent and I thank God for you. God bless you."
Kris Carr From The Heart Flowers & Gifts from Sevierville
"This is what I like. Phil called and talked with me regarding additional repairs and explained why I needed them. He treated me respectfully, which can be unsual for men discussing autos with women. I felt informed and that my car was in "good hands." My vehicles are very important to my business. Chip's is always great to fit me in whenever I call regardless of time or day. I thank you for your quality of business and am glad that I found you to service my vehicles."
Lana Dimartio-Williams from Sevierville
"I was glad when another mechanic sent me to Chip's Transmissions. He said they are the best in town...that made me feel comfortable right there...and he was right...Even though it wasn't my transmisson they took care of the problem right then...They were polite and as helpful as they could be...I'm very pleased with the service I got and would tell others about your shop."
Larry Grove from Gatlinburg
"Your service is second to none! Thank you so much for all your time and understanding. I will always recommend you!"
Larry McCloud from Sevierville, TN
"I just moved to this area from St. Louis, and was worried a out finding a good, dependable, and HONEST car repair shop. At Chip's I found all threee. They took care of my car repair promptly and at a very reasonable cost. My car was fixed right the first time. When my parents visited from St. Louis they were having car air conditioning problems in the hottest part of the year. Since they were both in their 80's they were frantic about where to go. I called Smitty and he got them in immediately. Thank you Smitty and your crew!"
Larry Sutton from Knoxville, TN
"Your car care service is one of a kind; in a word "superb"!"
Laura Gheesling from Gatlinburg, TN
"Thank you for the good work and for the very professional and friendly service. I have already recommended your business to two other people. I appreciate the communication during the repair process. Many places I have been to before have informed me of my service after completing the repair. I was glad to get a call before starting, during and after. I also like the follow-up to my service, it shows me you truly care about "customer service." Thanks again. Laura Gheesling, Gatlinburg, TN "
Linda & Greg Wolf from Sevierville
"We would just like to thank you for your impeccable service on our van. We were on our way to Florida and had a problem with our transmission. In 4 hours we were back on the road and enjoying our vacation. Great knowing that there are still honest and knowledgeable people left on this earth. I am recommending you to all my friends. Keep up the great work!"
Linda Woodward from Seymour, TN
"Great work! My first experience to Chip's was good one. The service fast everyone was courteous. As a newcomer to this area I found them to be the kind of place I need to take my car for service. Linda Woodward, Seymour, TN"
Lisa Hatfield from Sevierville, TN
"My first experience with your shop was almost 7 years ago when I bought my tribute. We brought it in to have a larger transmission cooler for towing. You told us we didn't need it because Mazda put a large enough cooler in it for towing. We were impressed then. We started referring people to your shop then. We have had our transmission serviced twice--even called you from Florida when our transmission light was flashing. Your service of looking at used cars for us when we bought my daughter's car was indispensible--even though she dreaded bringing the ones she liked. After 5 cars we finally got one. We tell everyone to go to your shop. I am in real estate and I know how important referral business is. Thank you for being a shop I can refer people to without worry. May God continue to bless your business."
Lisa Romines from Kodak
"I have always received quality and professional service from Chip's Transmissions and am comfortable recommending them to anyone."
Lonnie Pelfrey from Sevierville
"Your service was recommended by Volunteer Cycles. The Jeep Grand Cherokee's transmission was rebuilt & returned in a timely manner. I was please with the manner in which I was treated, the knowledge in diagnosing & fixing the problem. Thank you for great customer service."
Lonnie Rowland from Seymour, TN
"Chip's Car Care is a professional service center where I've received excellent customer service and quality repairs to my vehicles. I highly recommend their services."
Lorie Tackett from Sevierville
"I have never been treated so well by a business, walking me thru everything. Taking time on the phone to explain how things are done and why. You truly went above and beyond what the other shops do. Thank you so very much."
Louis Dewhurst from Sevierville, TN
"It's always a pleasure to find a business as friendly and courteous, and one you can feel confident in their work as I do. I wish it were possible to take them with me as I travel the USA, but it's always good to know your available when I return. Thanks for everything and I most certainly recommend you whenever the opportunity arises."
Lowell Thomas from Seymour, TN
"I had my truck serviced at your location in seymour tennessee. You were fast, courteous, and professional I will be back in the future. Lowell Thomas"
Lowell Whittington from Smithdale, MS
"Thanks for help me getting home!"
Mack Hutson from High Point Baptist Church
"Thank you for repairing the transmission in our Church Van. We appreciate the timely manner you were able to get us back on the road. Thanks again for your help."
Margaret Ellis from Sevierville, TN
"Chip's was very courteous and friendly. The place is so clean, I was impressed! I don't live far from here either. That makes it convenient."
Marinda Magoon from Maryville, TN
"You're a true blessing! Sometimes God answers prayers by sending people your way. He sure answered mine when I happened on Chip's Car Care...I walked in with a whole lot of car problems, you fixed ,me right up. Thank you and may God bless all your team."
Mark Lucas from Pinson, AL
"Our Insurance company even commented on how good you were to work with us. Being from out of town you took great care of us. Best service we had ever. I would tell every one to call if they need help when on vacation. Thanks very much."
Melissa Cutshaw from Seymour, TN
"Friendly honest, reliable, great service, great quality, and convenient. Smitty and his team are the best."
Merlin Russell from Sevierville, TN
"We got very good service. You called us & gave us the amount the services would be for the transmission. Then you road tested the car & called us back and said my car was in need of some other repairs and only running on 3 cylinders and the valve cover needed a gasket. We got an estimate for that from you. And told you to go ahead & repair it. So you fixed the transmission repair and done all the other work and we had our car back by 11 a.m. the day after we had it towed to your shop. Yes, you folks done a very good job, you are very friendly and a lot of help. Thank you!"
Michael Gunnell from Seymour, TN
"My experienced at Chip's was satisfactory, work was done in a timely manner, technicians were very informative and knowledgeable. Completed work was clean. I'm please with the final results at Chip's."
Michelle from Seymour, TN
"Wonderful service - very helpful, and quick to get our repairs completed. I received phone calls while they had our car to give status updates. And, we previously had the car in a different repair shop for the same issue for 3 days, and the problem was incorrectly diagnosed - and obviously not repaired. Chip's got it right! Michelle, Seymour"
Michelle Brosetl from Dayton, OH
"After all my transmission fluid leaked out of my car on the 6 hour trip from Ohio to Gatlinburg, I was needless to say worried and upset. I should have felt good knowing another mechanic in town referred you, but the instant I met you, I felt better. You took time to reassure me and talk with me. You found the problem, a blocked vent, in minutes. I was impressed with your honesty about the problem. You did only the work necessary to get me back on track. Not only did you take good care of my car, you took time to fully explain what had happened. Everyone was friendly and helpful and that's why I'm taking the time to write this note - because you took care of me when I needed it. If I lived in Gatlinburg, you would have all my business! Thanks for all that you did - my car made the trip back to Ohio without a problem. Thanks again so much! Best of luck with your business! Michelle Brosetl"
Michelle Ketron from Seymour, TN
"Smitty and crew treated my old car with tender love and care and in a very timely fashion so I didn't stay car-less any longer than necessary. Everyone I spoke with was so friendly. All "car issues" were explained to this "car idot" in detail so that I understood all of the problems and solutions. Chip's Car Care has earned my trust, my business, and my recommendation to others"
Mike & Gina Sturgill from Beckley
"Thank you very much for fixing our Chrysler while we were on vacation. You went beyond the call of duty in helping us. May God bless you. Sincerely"
Mike & Tammy Torres from Sevierville
"Phil was very knowledgable about our transmission. He told us exactly what was wrong. He was able to have our car fixed in one day. That was very important to us. We will be back to Chip's for all our transmission needs. "
Mike Gunnell from Seymour, TN
"All service I have had done at Chip's has been prompt, efficent, and prices have been very reasonable, everyone at Chip's has been very courteous, friendly, and attentive to my needs."
Mike Murphy from Purvis MS
"We were on vacation and Chip's Transmissions helped us promptly. Your staff and yourself were very nice. We are very pleased with the service."
Mike Sullivan from Sevierville
"Chip's Transmissions is a shop I can trust to be honest with me about my

